If your employees work remotely or communicate with clients in other locations, they need flexible communication systems that allow them to voice call, video conference, and screen share. Unified communications platforms streamline office correspondence by combining essential collaboration tools in one application.
A few decades ago, most businesses used landline phones and snail mail to communicate with clients. As business needs have changed and technology has become more complex, countless office communications strategies have emerged. Most modern businesses use multiple methods of communication in the office, from cloud-based voice to screen sharing.
Instead of using a dozen different cloud-based applications to communicate, you can purchase one unified communications (UC) platform that gives employees access to various collaboration methods, including:
UC platforms simplify business communications and give employees the tools they need to effectively collaborate with teammates from any location. Unified communications as a service (UCaaS) makes things even easier for your business because your IT provider hosts your UC platform, installs hardware, sets up your infrastructure, and maintains your system. You don’t have to handle any of the logistics when purchasing and implementing a new UC solution through Americom.
Our Americom team offers different UC platforms to best fit your business needs, including Elevate and Microsoft Teams. Because we host your UC system, your business gets to enjoy the benefits of streamlined communications without handling any of the troubleshooting or employee training. We can customize your UCaaS solution to include advanced capabilities such as auto attendants, call forwarding, voicemail transcription, virtual faxes, and call recording.
Still Have Questions About UCaaS?
