Why Managed Services
When a business utilizes managed IT services, they are entrusting their IT operations to a third-party service provider. In this role, Americom takes on 24/7 responsibility for managing, monitoring and safeguarding your company’s infrastructure. This allows employees of the business to focus more fully on the core competencies that drive the success of the organization.
“Hiring a company like Americom is probably too expensive for my business?”
We hear this all the time, and it’s actually not true at all. In fact, for businesses with up to five employees, our services can be cheaper than the cost of minimum wage employee. Our pricing increases based on the size of your business, but you never have to worry about paying for things like payroll taxes, benefits, overtime, or other expenses connected with hiring support internally. We also bring the hardware, software, and skills to manage it all!
“We haven’t had any issues with hacking or downtime, so why would we spend money on your services?”
That’s great that you haven’t had any issues…yet! For many business, IT support teams or people are focused on break/fix. This is great because there is definitely a need. However, these teams are often overworked and stretched too thin. If they fall behind in keeping up with things such as backups, patches and security, the odds greatly increase that you’ll face an IT outage or another problem down the road that will negatively impact your business. Americom can put the monitoring and maintenance plans in place to stay ahead of what might happen.
“Our company has been using the same person forever, so we are fine.”
There are lots of great men and women in the IT Support world. Be careful not to rely on individuals by themselves. Odds are good that he or she is also supporting other clients, and the chances of getting overwhelmed or being unavailable in an emergency are high. This route may be cheap, but it’s tough for individuals to keep up with industry trends and may not have the necessary insurance and liability coverage. Hiring a partner with a full team and proper business structure is a better option.