How to place a Service Call:

  • Live Phone DispatcherCall our main phone line at 314-894-1154 with your name, company name, machine model & ID number, your callback number and a brief description of the problem. We will immediately enter the service call into our automated dispatch system for live notification to your local technician.
  • Automated Website Go to our Copier Customer Center page and choose the form drop down “Request Copier Service/Support” for automatic e-delivery to our dispatch center.

How to submit a Meter Reading:

  • Automated Software MonitoringAsk your Sales Representative about our Managed Print Services so you never have to submit a meter again.
  • Automated WebsiteGo to our Copier Customer Center page and choose the form drop down “Meter Reads” for automatic e-delivery to our contracts department.

How to Order Supplies:

It is your responsibility to keep supplies on hand, such as toner & waste toner bottles. It is always good to have one in the machine and one on-hand. If you have any questions about what supplies you need for you machine, please feel free to call your sales rep or a customer service representative.

  • Automated Website – Go to our Copier Customer Center page and choose the form drop down “Order Supplies” for automatic processing and shipment.
  • Live Phone Order– Call our main phone line at (314) 894-1154 with your name, company name, machine model or ID #. We will immediately enter the order into our system for next day delivery. (Order must be received prior to overnight shipper arrival)

Let's Find Out How We Can Help You

Reach Out Directly

Phone: 314-894-1154

Email: CustomerCare@americomis.com

Address: 10352 Lake Blufff Dr., St. Louis, MO, 63123